We are RTL Data – part of RTL Deutschland

Data Protection

Data protection and data security for users are a high priority for RTL Deutschland GmbH. Therefore, RTL Deutschland GmbH attaches particular importance to the protection of personal data.

I. Controller

RTL Deutschland GmbH
Picassoplatz 1
50679 Cologne
info@ rtl.de

is responsible for the processing of your personal data mentioned below (hereinafter also “we” or “us”).

You can reach our data protection officer at datenschutzbeauftragter@rtl.de or our postal address with the addition of “data protection officer”.

II. Processing of personal data (general)

1. General

Personal data (“data”) is any information relating to an identified or identifiable individual. Even pseudonymous data that we cannot assign to you directly, e.g. via a name or an e-mail address, are personal data.

2. Your rights

You have the right to information about your stored personal data at any time. If data about your person is incorrect or no longer up to date, you have the right to demand that it be corrected. Under certain conditions, you also have the right to request the deletion or restriction of the processing of your data.
If you have given us consent to process your data, you can revoke this at any time with effect for the future.
Finally, you also have the right to request an electronic copy of your data or to have the data forwarded to another provider. You also have the right to contact a data protection authority and lodge a complaint there.
You can exercise these rights with the data controller.

3. Obligation to provide data

As a rule, the provision of your data is not obligatory. Only within the context of concluding a contract do you have to provide certain data (e.g. your e-mail address or your name). Without this data we will otherwise not be able to enter into or perform the contract with you.

4. Transfer of data to third parties

We will only pass on your data to third parties if this is necessary for the fulfilment of the contract, if we or the third party have a legitimate interest in passing on the data or if we have your consent to do so.
In addition, data may be transferred to third parties if we are obliged to do so by law or by an enforceable official or court order.

5. Service provider

We sometimes use service providers for the processing of data. The access of service providers to your data is limited to what is necessary. Service providers are usually integrated as so-called order processors who may only process data according to our instructions.

6. Transfer of data to non-EEA countries

Data may also be transferred to third parties or processors based in non-EEA countries. In this case, we ensure that the recipient has an appropriate level of data protection before transferring the data. We have concluded so-called EU standard contractual clauses with various companies. Further information on this is available from our data protection officer upon request.

7. Duration of storage

We store your data for as long as is necessary to provide our website and the associated services or for as long as we have a legitimate interest in continuing to store it. In all other cases, we delete your personal data with the exception of data that we must retain in order to comply with legal (e.g. tax or commercial) retention periods (e.g. invoices).

8. Pseudonymous data processing

The data processing listed below is essentially carried out on a pseudonymous basis. This means that we or third parties cannot assign the data to you directly, e.g. via a name or an e-mail address, but a profile is created, e.g. using an ID or a cookie.

III. Data processing by us when using our website

We record the following data in log files, in particular for the purpose of security, stability and for other technical reasons, when you visit our website:

  • IP address
  • Date and time of the access
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the access (specific page)
  • Access status/HTTP status code
  • Respective data volume transferred
  • Website from which our website is accessed
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

The processing is carried out by our order processor, CBC Cologne Broadcasting GmbH, Picassoplatz 1, D-50679 Cologne, Germany.
Log files are deleted within one month, unless storage is exceptionally required for longer in order to fulfil the aforementioned purposes.

IV. Processing of data that you provide to us via contact forms or by email.

You have the option of contacting us for various purposes via different channels, e.g. by email. We use the data you provide in this way solely to process your request. It will be deleted at the latest after the request has been dealt with, unless it is necessary to keep it for other reasons.

3. Privacy Centre

Another central element in our understanding of the processing of personal data is the offer of a Privacy Centre to our users. This gives you the opportunity to make settings regarding how our respective service should process pseudonymous data and to exercise your rights. You can make these settings via sliders within our web services and apps. The settings then apply to the service on which you make the settings.
We use technology from our service provider Sourcepoint to implement the Privacy Centre. We participate in the IAB Europe Transparency & Consent Framework and observe the specifications and policies. We use the Sourcepoint Consent Management Platform under CMP ID 6.

3. What do we do with your data?

3.1. Why do we process your data?

We store, process and use information to better understand you and provide you with better services. The measures described below enable us to provide users of our websites and services with tailored content and services and to increase the personal user value within our online services for you. To this end, we carry out internal investigations regarding user interests and behaviour (hereinafter referred to as “usage analysis”). We also measure access to pages and content and carry out error analyses where necessary.
You are not obliged to provide your personal data for this purpose. The provision of personal data is neither legally nor contractually required or necessary for the conclusion of a contract.

3.2. How does the usage analysis work?

We analyse, for example, your usage behaviour on our websites in order to provide you with recommendations on content or products and to display user-specific content that may be of interest to you. Cookies are used for this purpose. We also create pseudonymised profiles. We use external service providers for this usage analysis, among others. Details on the use of cookies can be found under “Use of cookies”. Details on the measurement and analysis tools we use for usage analysis can be found under “Measurement and analysis tools”.